Troubleshooting, Support

Printer Potty and Printer Pads all come with printed documentation that detail where to find information, how to install and also links to troubleshooting steps for various known issues, etc…

So, check the printed documentation (in your kit and the postal packaging the kit was sent in) before you do anything else.

Standard troubleshooting steps and solutions are provided in the Printer Potty Basics Guide.

Our Support site covers many other questions and is well worth checking if you haven’t already found it through the documentation.

Lastly we do offer email support so please use out contact form to reach out.
Tip: The more information you can provide about your problems (eg: Printer model, order reference, data ordered, details of problem/error-message, etc…) the easier it will be to help you.